The person using the mobile phone or device can still access the IM by looking at their chat history. Lync then notifies the sender that the IM might not have been received. If the person using the mobile phone or device misses the IM notification (because Lync is running in the background, the phone or device is locked, or they simply don't see the notification) Lync determines In this scenario, Lync is working as expected. ![]() After about a minute, you see a "Missed conversation" alert. You are using Lync on mobile phone or device and you receive an IM notification from someone using Lync on a their computer. ![]() You see the error message "This message may not have been delivered to because the server sent the message ![]() You are using Lync on a computer, and you are trying to send a new IM to someone who is using Lync on a mobile phone or device. Scenario 1: An invitation to a new IM conversation
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